Matria Nurse Line Clinical Summary

How the Program Works | Nurse Line Features

How the Program Works

Matria Nurse Line provides peace of mind to your employees by providing round-the-clock guidance and answers to healthcare questions. Trained nurses help employees:

• Make decisions about how to handle a health issue, including whether they need to visit a doctor
• Learn how to care for minor injuries and illnesses at home
• Understand their medical conditions that have already been diagnosed and why it is important to comply with their doctor’s plan of care
• Prepare for doctor visits, including knowing what questions to ask
• Develop healthier lifestyle habits
• Learn how to make better decisions about their healthcare
  

Nurse Line Features

Matria’s program includes:

• 24/7 access
• Bilingual nurses
• Translation services and TTY/TDD access
• An extensive library of audio messages on health topics
• Program promotion, including targeted mail reminders, e-mail messages, newsletter articles, and more
• Regular reports showing population trends and analyses
• Patient satisfaction
• Demographic information
• Outcomes